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Refund & Cancellation Policy

Last Updated: December 31, 2025

1. Non-Refundable Policy

Due to the digital nature of our services and the instant access provided, all payments made to Arva Astra are generally non-refundable. Please review the platform features carefully before making a purchase.

2. Exceptions

We may consider refund requests only under the following specific circumstances:

Duplicate Payment: If you were charged twice for the same transaction due to a technical error.
Technical Failure: If a technical error on our end prevents you from accessing the services you purchased, and we are unable to resolve the issue within a reasonable timeframe.

3. How to Request a Refund

If you believe you qualify for a refund under the exceptions listed above, please contact us at arvaastraai123@gmail.com within 7 days of the transaction. Please include your transaction ID and a description of the issue.

4. Processing Time

If a refund is approved, it will be processed within 5-7 business days and credited back to the original method of payment.